Not sure if you have found the venue of the Rome exhibition game at the end of March confusing??
Anyway, here's a copy of the communication I had with the Braves customer service team - hope you like it. http://emailenquiry.blogspot.co.uk/2013/11/from-broughton-tim-mailtotim.html
If anyone else has had a similar experience, do let me know - perhaps we can meet up in ROME!
All the best